Lanner LEC-7900 Manuel d'utilisateur télécharger pdf (Page 35)

Terms and Conditions

Date:2001.01.06

Warranty Policy :

1. All products are under warranty against defects in materials and workmanship

for a period of one year from the date of purchase.

2. The buyer will bear the return freight charges for goods returned for repair

within the warranty period; whereas the manufacturer will bear the after service

freight charges for goods returned to the user.

3. The buyer will pay for repair (for replaced components plus service time) and

transportation charges (both ways) for items after the expiration of the warranty

period.

4. If the RMA Service Request Form does not meet the stated requirement as

listed on “RMA Service,” RMA goods will be returned at customer’s expense.

5. The following conditions are excluded from this warranty:

Improper or inadequate maintenance by the customer

Unauthorized modification, misuse, or reversed engineering of the

product

Operation outside of the environmental specifications for the product.

RMA Service :

Requesting a RMA#

1. To obtain a RMA number, log on to the leRMA web interface at

http://erma.lannerinc.com . Use you user name and password as supplied to

you from your Lanner account manager.

2. Once you have logged on, follow the onscreen instructions to complete the

RMA process.

3. Ship the defective unit(s) on freight prepaid terms. Use the original packing

materials when possible.

4. Mark the RMA# clearly on the box.

Note: If you have any issues with the eRMA system, email

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Lanner LEC-7900 Manuel d'utilisateur Page 35